Technical Support & Embroidery Machine Repairs
Aurora provides comprehensive repair and technical support services for embroidery and laser machines. With expertise, experience, and top-level service, we are the first choice for professionals in Greece, Cyprus, and the Balkans.
General Repair
For all embroidery machine repairs , we offer a 1-year warranty on parts and labor. Machine servicing is carried out by experienced technicians, ensuring proper inspection, fault diagnosis, and use of certified high-quality parts, guaranteeing reliable operation, high performance, and long-lasting durability of your equipment.
Handling Technical Issues
Fault Diagnosis
Contact our service team and describe the problem. If it cannot be resolved over the phone, an on-site visit will be scheduled.
On-Site Visit
A specialized technician will perform general maintenance or repairs at your location. If replacement parts are needed, they will be recorded and a follow-up visit scheduled.
Completion of Work
Necessary tests are performed to ensure proper operation. General repairs are covered by a 1-year warranty for both parts and labor.
Maintenance Contracts
We offer maintenance contracts for embroidery machines, ensuring immediate technical support, faster response in case of faults, and priority service. Our maintenance programs help reduce downtime, provide proper preventive maintenance, and offer better pricing, keeping your equipment in optimal condition and maximum performance.
Spare Parts
We use high-quality, durable spare parts for embroidery and laser machines, in accordance with the strictest market standards. The parts we select ensure proper functionality, reliability, and long service life, contributing to optimal performance and long-term protection of your equipment.